Territory:

• Lorton, VA

Role: Correspondence Agent (Document Processor) 

Location: In office role (No remote opportunities), Lorton VA

Job Type: Full Time position (Monday to Friday-0800-1700) 

Travel:  0% 

This role is instrumental in helping to identify motorists who illegally pass stopped school buses, endangering the lives of young children. The ideal candidate will be proficient working in a high-volume clerical and administrative environment. Candidates will be required to create formal written communications and compile evidence packages for police officers and court officials for each court date. This work requires excellent communication and multi-tasking skills, superior attention to detail, as well as the ability to understand and interpret various state laws and regulations regarding school bus safety.  

Who We Are:  

BusPatrol is a safety technology company and a leader in smart transportation, bringing cutting-edge AI, machine learning and IoT safety tech solutions to school buses across North America. Through relentless innovation and discovery, we are strengthening trust, safety, and transparency across the student transportation space.   
Our mission is to create a culture of responsibility and awareness on the road. We care about child safety and are devoted to making the journey to and from school safer. We develop partnerships, deploy Safety Tech and manage the entire program. We have equipped thousands of buses across North America with our innovative technology and we continue to educate motorists every day by helping communities enforce school bus traffic stop the law.   
Join our safety movement. We are looking for dedicated people interested in helping us modernize school buses across America. Together, we can create a safer future for our children.  

What we need you to do: 

• Be responsible for scanning all incoming and outgoing correspondence into our internal database as well as creating and mailing outgoing correspondence 
• Handle all administrative tasks within the department 
• Ensure efficient and timely handling of court dockets and scheduled hearing letters  
• Understand and strive to meet or exceed correspondence metrics/KPI’s while providing accurate letters and evidence packets 
• Be a key liaison and communicator with both internal and external parties, such as county officials and police officers
• Understand and interpret subtle differences between school bus laws and regulations in the different jurisdictions in which BusPatrol operates
• Be responsible for maintaining the security of customer/departmental information
• Be responsible for assisting the Correspondence Team Lead with goals and team projects, as well as supporting the entire operational team in cross-training initiatives to assist with departmental workload
• Be able to embrace a collaborative work environment and provide positive feedback to build a climate in which the team can succeed in bringing value and pride to their work.
• Treat everyone with respect, dignity, and multi-cultural sensitivity.
• Act with transparency and fairness in all transactions with colleagues and leadership 

What you bring: 

• 1 to 3 years of experience as an administrative assistant or similar role 
• Reliability, trustworthiness, and accountability 
• Superior level of attention to detail and proficiency in an administrative capacity
• Excellent communication skills and strong analytical abilities (critical thinking and problem-solving skills)
• Adaptability and Flexibility. The ability to work well in a fast-paced, dynamic work environment is crucial to your success
• Ability to perform repetitive work (meet hourly quotas of evidence package creation).
• Superior level of attention to detail and accuracy in a repetitive, task-oriented environment
• Strong time management and organizational skillset
• Demonstrated intermediate level (or above) proficiency in Microsoft Office Suite products (MS Office, Excel, and Word)
• Proficiency with technology (navigating cloud- based resources, IT software, and internet platforms (such as instant messenger chats, group poster boards)
• Experience learning and /or using the following resources (ADP --payroll/ timekeeping; SLACK – Internal Messenger for team communication)
• Ability to demonstrate a strong work ethic and the desire to work as a self-motivated team player
• High school diploma or GED required 

What we offer: 

• An opportunity to help build a company dedicated to children’s safety 
• The chance to join an innovative and dedicated team, focused on leading edge technology 
• Competitive salary and benefits package 

Note to applicants: We are looking for a valued member of the BusPatrol team to assist us in our quest to improve children’s safety. This is an important role for us and a great opportunity for the right candidate. Our environment is inclusive, diverse, ignited, built on integrity, and deeply committed. Join our safety mission to help keep children safe!