Citation Support:
Program Inquiries:
Hours of Operation:
Monday - Friday
9:00 AM - 6:30 PM EST
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Citation Support:
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Program Inquiries:
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Hours of Operation:
Monday – Friday
9:00 AM – 6:30 PM EST
Field Service Technician

Who we are:  

BusPatrol is a leader in smart transportation, bringing cutting-edge AI, machine learning and IoT safety tech solutions to school buses across North America. Through relentless innovation and discovery, we are strengthening trust, safety and transparency across the student transportation space.

We care about child safety. BusPatrol educates motorists every day by helping to enforce the law. Our safety tech platform and technology suite empower school officials to improve safety on and around the school bus.

Join our safety movement. We are looking for dedicated people interested in helping us modernize school buses across America. Together, we can create a safer future for our children.

Responsibilities:

  • Perform installations of our AI-powered BusPatrol Student Safety 360° Platform
    • Hardware suite includes: MDVR, antenna for cloud-connectivity, cameras and security system components
  • Troubleshoot, diagnose, and repair units while in the field
  • Possess strong knowledge and understanding of electrical principles
  • Champion quality and safety standards with all team members and partners
  • Deliver on your assigned install and repair quantities
  • Record and communicate daily deliverables to team leads in a timely manner
  • Live BusPatrol values by being a reliable, courteous, and consistent team player
  • Follow all safety guidelines
  • Maintain a professional appearance
  • Execute additional duties and responsibilities as assigned

Knowledge and skill requirements:

  • Intermediate or better proficiency in operating a variety of standard hand and power tools
  • Strong working understanding of field service skills: running wires, cable management, connecting product components, using test equipment, and troubleshooting techniques
    • Ability to use diagnostic equipment & software to isolate wiring issues, network connectivity issues, equipment failures, and operational anomalies
    • Ability to use and read a multimeter
    • Ability to terminate and test data connections
  • Able to read install manuals, service manuals, schematics, and productivity reports
  • Able to effectively self-manage, follow daily travel and dispatch instructions, and report updates to managers
  • Proficient using a tablet, email, Microsoft Word/Excel
  • Comfort with a physically demanding job in a variety of environments
    • Ability to lift 75lbs to shoulder height
    • Ability to stand or kneel for extended periods of time
  • Possess a valid driver’s license and a clean driving record
  • Pass drug screening

Other requirements:

  • Your home territory extends up to a 100-mile radius. BusPatrol reimburses miles but you will need access to a reliable vehicle. We offer rentals for longer trips (50 miles+)
  • Travel outside of your home territory is expected when deploying new customers. Deployment assignments are 2-weeks on, 1-week home with travel perks
  • Our work happens when school buses are not running. As such, you are willing to work overtime, nights, and weekends when required

Education & experience:

  • Trade, vocational or technical school degree is strongly preferred
  • High school diploma and GED required
  • Technician service experience in an applicable field:
    • 12-volt electronics installs and service, OR
    • GPS or fleet telemetry installs and service, OR
    • Fire alarm installs and service, OR
    • Access control, CCTV, or intercom systems, OR
    • School or other transit bus mechanic
  • Auto mechanics experience and ASE certifications (Automotive Service Excellence) preferred

Compensation and benefits:

  • Competitive pay, including overtime
  • Comprehensive benefits including medical, dental and vision insurance
  • Paid holidays
  • Mileage and expense reimbursement
  • Cell phone stipend
  • Company provided training and tools
  • Career path to technical expert and/or field management roles
  • An opportunity to work with a high performing team and travel 
  • An opportunity to help build a company dedicated to children’s safety


NOTE TO APPLICANTS:

We’re looking for a valued partner to add to our team.  This is an important role for us, and a great opportunity for the right candidate.  Our environment is inclusive, diverse, ignited, built on integrity, and deeply committed.  Come and help us keep our children safe. 

Please do not apply for multiple roles that are similar to this one (automotive technician, auto mechanic, vehicle equipment installer, field service technician, low voltage technician, security systems technician / installer) or to the same BusPatrol postings in cities within close proximity.
Our HR representatives will review your application promptly and assign a home base based upon your location.


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JOIN OUR SAFETY MISSION
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Attachments must be in PDF or .docx files under 5Mb